1 - IDENTIFY

We know how to identify data sources.

Digital data can come from forums, comments on social networks, blogs, or e commerce web sites. We also know how to integrate your own sources or those from open data to compare usage, identify points of interest or compare similar behaviors.

2 - COLLECT

We collect sources by automating data collection.

From the recent or more distant past to the present, our technology allows us to collect the sought data in real time. Whichever the format, text, sound or images, these data are available to make a "data lake" to create a model. This collection is thus made reliable and amplified.

3 - CONSOLIDATE

We consolidate and structure data.

Our tools are the most powerful to achieve this consolidation step: text mining, translation, sentiment analysis. Our IA innovations and big data developments allow us to go beyond obvious conclusions and detect weak signals.

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4 - ANALYZE

We analyze data to make it reliable.

We go beyond simple numbers delivery. Our reports are bundled with analyses and our approach is broken down by sector to enable you to benefit from recommendations which are immediately operational. The studies conducted by Spella enable you to understand and decide.

5 - STEER

We monitor and follow up to alert you.

We contribute to the quality of customer service. Our mobile app enables you to follow up the evolution of positive or negative reviews in real time. With location services enabled, you can monitor closely what is happening, motivate your teams and justify your decisions.

Our expertise has already been applied to the following sectors:
  • Agroalimentaire

    Food

  • Automobile

    Automobile

  • Hygiene et beauté

    Healthcare

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    Industry

  • Institutionnel

    Institutional organization

  • Luxe

    Luxury

  • Retail

    Retail

  • Tourisme

    Tourism

  • Vin

    Wine and spririts

Do you have a question about your own business ?

Contact Us.